Professional Experience

• Design, build, and/or maintain websites for a variety of clients.
• Edit and consult with client writing a young adult novel.

• Maintain copy, graphics and taxonomy on Polaris' web platform as part of the content delivery team.
• Manage the transfer of content from existing websites of boat manufacturing companies recently acquired by Polaris onto the corporate web platform.
• Write, edit and collect assets for stories about how police and fire departments use Polaris off-road vehicles in their work.

• Design, build, and/or maintain websites for a variety of clients.
• Write and/or edit copy for a print and online distribution.

• Work with business process leaders and IT support teams to maintain the in-home and in-store appointment scheduling systems.
• Collaborate with partners to help create and implement chatbot functionality on the BestBuy.com website.
• Create and edit content to be used to assist Geek Squad clients understand and resolve technology challenges.

• Collaborate with leadership and product owners to create and publish content designed to reinforce service delivery and add value to the Geek Squad brand.
• Manage blogging and social media presence.
• Maintain onsite search functionality using Google Search Appliance.

• Create and manage content on GeekSquad.com.
• Develop blogging strategy and edit posts as member of Geek Squad blog team.
• Maintain onsite search functionality using Google Search Appliance.
• Track site activity using Google Analytics.

• Design, build, and/or maintain websites for a variety of clients.
• Work with Hanley Wood Marketing as a contract web content manager and writer on the fedex.com website.

• Manage subsections of tpt.org website in support of the station's Almanac and Almanac: At the Capitol public affairs shows.
• Work with public affairs producers and reporters to further develop the social media presence for the shows.
• Add video content to tpt's YouTube channel in support of social outreach projects done by the station's Minnesota Channel.

• Write and maintain content for web and email delivery.
• Assist team build and maintain subsections of the Federal Express web platform.
• Edit and prepare content for distribution on Sherwin Williams STIR online magazine.

• Manage a grant-funded project designed to make content available to the public through the web and convert the station's tape archive into digital formats.
• Maintain subsections of the tpt.org website to support the Almanac and Almanac: At the Capitol television shows.
• Coach internal content developers to use social media tools to supplement to their broadcast product and better serve their audiences.

• Design and build websites and online tools for clients in health care, manufacturing, education, banking, real estate, social services and consulting.
• Write copy and design information for a variety of online and print communication vehicles.
• Manage online, writing and communications planning projects.
• Perform office manager duties, including writing proposals, tracking project costs, billing and accounts payable.

• Design, build and maintain websites for a variety of clients including a major management consulting firm, three professional services firms, a non-profit social services organization, a bridal shop, a silversmith and a manufacturer of medical devices.
• Work with clients to assess communications needs and develop communication plans designed to coordinate efforts across media.
• Write and edit copy for online and print applications.
• Write and edit a book about Hamilton Wood Type, a printing equipment supplier, for the company's museum.

• Manage the department's website including site design and layout, information architecture, content development, site use metrics and server interface.
• Oversee a complete site redesign.
• Create, test and implement coding necessary to launch new site.

• Write for and edit department-wide newsletter.
• Write and edit a variety of publications.
• Co-teach a writing class for internal audiences.
• Manage printing and mailing services.

• Research, write and deliver industrial waste reduction training to environmental professionals in the public and private sectors.
• Manage training and research projects funded by federal and state agencies.
• Administer a national association of public sector pollution prevention professionals.
• Track and analyze state pollution prevention legislation.
• Write columns for two environmental trade magazines.

• Manage seven-person department delivering archival and printing services to large architecture and engineering firm

• Perform archival and printing services for staff.

Download a printer-friendly PDF of my resume here.